Shipping policy

RAEES PERFUME

Shipping Policy

At RAEES PERFUME, we aim to deliver your favorite fragrances safely and on time.

Order Processing

  • Orders are usually processed within 1–2 working days.

  • Once your order has been dispatched, you may receive a confirmation or tracking update.

  • Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

  • Standard delivery usually takes 2–5 working days.

  • Delivery times may vary depending on your location and courier service.

  • Remote areas may require additional delivery time.

Shipping Charges

Shipping charges will be displayed at checkout or communicated to you before order confirmation, depending on your location and order.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations. Customers are requested to provide a valid phone number and complete delivery address when placing an order.

Incorrect Address

Customers are responsible for providing the correct name, phone number, and delivery address. RAEES PERFUME is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Delayed Deliveries

Although we do our best to deliver orders within the estimated time, delays may occur due to courier issues, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

Damaged Package

If your package arrives damaged, please contact us as soon as possible and provide photos or videos of the package and product. Our team will review the issue and assist you accordingly.

Order Cancellation

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible.

RAEES PERFUME

Elegance in Every Drop. ✨